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All Rights Reserved

Can I customize my Welcome Kit?

To make it easy for you as you get started, we’ve preconfigured your Welcome Kit with our client and staff favorites.  You will have several delicious and convenient flavor profiles to choose from.  And you can customize your next kit with your favorites!

What if I receive damaged product?

Damaged or Defective Items: If damaged or defective items are received, please email to support@livea180.com with the following: 1.) A copy of your receipt. 2.) Picture of the product. 3.) Lot number if defective. 4.) All requests must be received within 30 days of receipt of product. Please note that in warmer months, there is … Continued

What is your return policy?

We do not accept returns of products purchased through Livea180 unless damaged or defective. Damaged or Defective Items: If damaged or defective items are received, please email to support@livea180.com with the following: 1.) A copy of your receipt. 2.) Picture of the product. 3.) Lot number if defective. 4.) All requests must be received within … Continued

What steps do you take to protect my order during warmer weather?

Shipping may be delayed to protect your products If necessary, your order will be held in our controlled warehouse to avoid additional transit time over the weekend.  Keep in mind, your package may travel through areas much hotter than your location, weather forecasts can change, packages can sit in warehouses and delivery trucks may be … Continued

How do I protect my order from the heat?

When it’s 75 degrees or warmer outside and your order contains Livea180 bars coated with chocolate, there are steps you can take to reduce the risk of melting chocolate. Upon Receipt of Your Delivery Without touching or handling the individual bars, place the bar boxes in your refrigerator for one hour. They will re-harden and … Continued

I have had gastric bypass, can I go on the Program?

Livea180 is able to help you achieve and maintain your weight loss goals, even if you have undergone gastric bypass. We recommend that you consult your healthcare provider prior to starting a weight loss program so they can monitor you appropriately.

I have diabetes, can I go on the Program?

Livea offers meal plans that are appropriate for people with diabetes and are designed to deliver consistent carbohydrates throughout the day. We recommend that you consult your healthcare provider prior to starting a weight loss program so they can monitor your individual needs.

Wow – just 8 weeks in.
180-ers share their weight loss wins.

#mylivea180journey

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